Privacy Policy

PRIVACY POLICY

This Privacy Statement explains our practices, including your choices, regarding the collection, use,
and disclosure of certain information, including your personal information, by The Cadeby Inn.

Contacting Us

For questions about this Privacy Statement, or our use of your personal information, cookies or similar
technologies, please contact us at 01709 864009.

The data controller of your personal information is The Cadeby Inn. Please note that if you contact us,
for your safety and ours we may need to record calls between us before fulfilling your request.


Collection of Information

We receive and store information about you as described below.

Information you provide to us may include any of the following:

Your name, email address, street address, postal code, and telephone number. We collect this
information in a number of ways, including when you enter it while using our on site services or
participate in surveys or marketing promotions.

Information we collect automatically: We collect information about your interactions with us and our
advertising, as well as information regarding your devices used to access our on site services (such as
mobile devices,). This information includes:

Your activity on The Cadeby Inn WiFi service, such as browsing patterns or information collected
via the use of cookies, web beacons and other technologies, including ad data (such as
information on the availability and delivery of ads, the site URL, as well as the date and time).

Information from other sources: We might supplement the information described above with
information we obtain from other sources, including from both online and offline data providers. Such
supplemental information could include demographic data, interest-based data, and Internet
browsing behaviour.


Use of Information

We use information to provide, analyse, administer, enhance and personalize our services and
marketing efforts and to communicate with you on these and other topics. For example, we use
information to:

Prevent, detect and investigate potentially prohibited or illegal activities, including fraud, and enforcing
our terms (such as determining access eligibility)

analyse and understand our customers, improve our service (including our user interface experiences)
and optimize our service and its standard of quality

communicate with you concerning our service (for example by email, push notifications text messaging,
and online messaging channels), so that we can send you news about The Cadeby Inn and special
offers, promotional announcements and consumer surveys


Disclosure of Information

We disclose your information for certain purposes and to third parties, as described below:

Service Providers
We use other companies, agents or contractors (“Service Providers”) to perform services on our behalf
or to assist us with the provision of services to you. For example, we engage Service Providers to
provide marketing, advertising, communications, infrastructure and IT services, to personalize and
optimize our service, to process credit card transactions or other payment methods, to provide
customer support, to collect debts, to analyze and enhance data (including data about users’
interactions with our service), and to process and administer consumer surveys. In the course of
providing such services, these Service Providers may have access to your personal or other
information. We do not authorize them to use or disclose your personal information except in
connection with providing their services.

Promotional offers:
We may offer joint promotions or programs that, in order for your participation, will require us to share
your information with third parties. In fulfilling these types of promotions, we may share your name and
other information in connection with fulfilling the incentive. Please note that these third parties are
responsible for their own privacy practices.

Protection of The Cadeby Inn and others:
The Cadeby Inn and its Service Providers may disclose and otherwise use your personal and other
information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable
law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including
investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected
illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the
rights, property or safety of The Cadeby Inn, its employees, users or the public, as required or permitted
by law.

Business transfers:
In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will
transfer information, including personal information, provided that the receiving party agrees to respect
your personal information in a manner that is consistent with our Privacy Statement.

Whenever in the course of sharing information we transfer personal information to countries outside of
the European Economic Area and other regions with comprehensive data protection laws, we will
ensure that the information is transferred in accordance with this Privacy Statement and as permitted by
the applicable laws on data protection.

You may also choose to disclose your information in the following ways:

While using the Cadeby Inn on site services you will have opportunities to post reviews or other
information publicly, and third parties could use the information you disclose. Certain portions of our on
site services may contain a tool which gives you the option to share information by email, text message
and social or other sharing applications, using the clients and applications on your smart device. Social
plugins (including those offered by Facebook, Twitter, Pinterest, and Google) allow you to share
information on those platforms. Social plugins and social applications are operated by the social
network themselves and are subject to their terms of use and privacy policies.


Your Choices

If you no longer want to receive certain communications from us via email or text message, simply let
us know by calling 01709 864009.


Your Information and Rights

You can request access to your personal information or correct or update out-of-date or inaccurate
personal information we hold about you.
You can do this by calling 01709 864009.
We may reject requests that are unreasonable or not required by law, including those that would be
extremely impractical, could require disproportionate technical effort, or could expose us to operational
risks such as free service fraud. We may retain information as required or permitted by applicable laws
and regulations, including to honour your choices, for records purposes and to fulfil the purposes
described in this Privacy Statement.


Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your
personal information against loss, theft and unauthorized access, use and modification. Unfortunately,
no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the
security of your information.


Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or
operational requirements. We will provide notice of any such changes (including when they will take
effect) in accordance with law. Your continued use of The Cadeby Inn on site services after any such
updates take effect will constitute acceptance of those changes.


Cookies and Internet Advertising

We and our Service Providers use cookies and other technologies (such as web beacons) for various
reasons. For example, we use cookies and other technologies to make it easy to access our services
by remembering you when you return, to provide and analyse our services, to learn more about our
users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be
informed about our use of these technologies, so this notice explains the types of technologies we use,
what they do and your choices regarding their use.

What are cookies?
Cookies are small data files that are commonly stored on your device when you browse and use
websites and online services. They are widely used to make websites work, or to work more
efficiently, as well as to provide reporting information and assist with service or advertising
personalization.

Cookies are not the only types of technology that enable this functionality; we also use other,
similar types of technologies. See below for more information and examples.

Why does The Cadeby Inn use cookies?
We and our Service Providers may use the following types of cookies:

Essential cookies: These cookies are strictly necessary to provide our website or online service.
For example, we or our Service Providers may use these cookies to authenticate and identify our
members when they use our websites and applications so we can provide our service to them.
They also help us to enforce our Terms & Conditions, prevent fraud and maintain the security of
our service.

Performance and functionality cookies: These cookies are not essential but help us to
personalize and enhance your experience with The Cadeby Inn. For example, they help us to
remember your preferences and prevent you from needing to re-enter information you previously
provided (for example, during sign up). We also use these cookies to collect information (such as
popular pages, conversion rates, viewing patterns, click-through and other information) about our
visitors’ use of the Cadeby Inn on site services so that we can enhance and personalize our
website and service and conduct market research. Deletion of these types of cookies will result in
limited functionality of our service.

Advertising cookies: These cookies use information about your visit to this and other websites,
such as the pages you visit, your use of our service or your response to ads and emails, to
deliver ads that are more relevant to you. These types of ads are called “Interest-Based
Advertising.” Many of the advertising cookies associated with our on site services belong to our
Service Providers.

How Does The Cadeby Inn use Web Beacons and other Technologies?
Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We
and our Service Providers may use them for similar purposes as cookies, such as to understand
and enhance the use of our service, improve site performance, monitor visitor traffic and actions
on our site, and understand interactions with our marketing (including email and online ads on
third party sites). Because web beacons often work in conjunction with cookies, in many cases,
declining cookies will impair the effectiveness of web beacons.

We use other technologies that are similar to cookies, such as browser storage and plugins. Like
cookies, some of these technologies may store small amounts of data on your device. We may
use these and various other technologies for similar purposes as cookies, such as to enforce our
terms, prevent fraud, and analyse the use of our service. There are a number of ways to exercise
choice regarding these technologies. For example, many popular browsers provide the ability to
clear browser storage, commonly in the settings or preferences area; see your browser’s help
function or support area to learn more.